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Inside Sales Specialist with Warehouse Management and Customer Service Coordination (m/f/x)

Location: Rothenburg
Working Hours: Full-time employee

1,400 employees in 24 locations around the world with a fleet of 60,000+ circulating containers. Since ELA’s establishment in 1972, our business has continuously been expanding, we are specialists in mobile room solutions. Our family-run company based in Haren (Ems), Germany, is growing at a fast pace and we are actively looking for qualified and dedicated team players to join us locally, internationally and beyond.


Our company in Switzerland is growing, and we are looking for motivated support in Inside Sales at Hasenmoosstrasse 58 in 6023 Rothenburg, Switzerland, to take our customer service and collaboration with the sales team to the next level. You bring your unique blend of qualifications, talents, and ambitions, and with us, you'll find exciting challenges that offer room for personal and professional growth. In this role, you will ensure smooth communication between sales, the warehouse, and customers, making sure that orders are processed efficiently and customer-focused. With your experience in administrative tasks and organizational skills, you will help us continue to provide top-notch service to our clients in Switzerland.
 
Interested? Then we should get to know each other. For more information, please contact our colleague Harald Denk (Sales Manager Switzerland) via email at harald.denk@container.de or by mobile phone at +49 170 2233681.

Your Future Role

  • Supporting our sales staff in Switzerland with administrative and organizational tasks
  • Creating and processing quotes and orders, as well as providing customer support and advice to ensure seamless communication between the sales office and customers
  • Coordinating and managing administrative, operational, and commercial matters with a focus on achieving the highest level of customer satisfaction
  • Acting as the main point of contact for new and existing customers, delivering exceptional service and support
  • Preparing and managing rental contracts and overseeing order processing until the final handover to the customer
  • Internally coordinating rental contracts within the company to ensure efficient workflow
  • Managing the issuance of items from stock to our partner Prémont (assembly and customer service)
  • Handling inbound and outbound bookings related to customer services
  • Scheduling appointments and managing written correspondence related to customer services to ensure an optimal service experience

What You Bring to the Team

  • Successfully completed commercial training as an Industrial Clerk, Office Management Specialist, Wholesale and Foreign Trade Specialist, or a comparable qualification
  • Professional experience in inside sales, customer service, or as a sales administrator, ideally in an international environment
  • Excellent written and spoken English skills
  • Knowledge of MS Dynamics NAV, SAP, Salesforce, or similar ERP/CRM systems is preferred
  • High attention to detail and strong data entry skills to ensure accurate and efficient work results
  • Strong organizational abilities, with a proactive and solution-oriented approach to work
  • Experience in warehouse management and logistics processes is a plus
  • Team player with strong communication skills, enabling successful collaboration with internal and external partners

What You can expect from us

  • Once ELA, always ELA. When you join our company, we want you to be a key member of the team, which is why we’ll offer you a permanent contract
  • We organize an extensive onboarding program for you at our headquarters in Haren (Ems), so that you can get to know the entire company, our products, and our employees
  • The ELA Corporate Benefits portal offers attractive discounts on more than 1,500 brands from all relevant areas of life 
  • We’d like for you to continue developing, which is why we support your personal development with a tailored range of options
  • With us, you can expect flat hierarchies and short decision-making processes

How you can apply

Please send your documents via our career website (www.karriere.container.de/en/) or via email (career@ela-container.com) including your CV, your essential certificates and qualifications, as well as a few lines about yourself and why we fit. We would then like to meet and have a personal conversation with you. We look forward to hear from you!


Any questions?
Contact us via email or WhatsApp/text message on +49 1511 9539616.

 
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